7 Small Mistakes That Can Make Your Digital Voucher Invalid!

Voucher digital has now become a very effective marketing tool to increase sales and attract new customers. Starting from shopping discounts, price cuts, to cashback, various kinds of digital vouchers are often offered to stimulate consumer interest. However, have you ever experienced a problem when a digital voucher could not be used or was rejected by the system? Even though it seems trivial, there are several small mistakes that can make your digital voucher invalid. Check out the following review so you can avoid this problem!

1. Wrong typo or format of the voucher code

The most common errors that often occur are typos or formatting errors when entering the voucher code. Please remember, voucher codes are usually case sensitive. One of the mixed letters or numbers can cause a voucher invalid. Therefore, make sure you check the voucher code carefully before giving it to consumers.

2. Expired Voucher

Every digital voucher must have a usage time limit. One mistake that often occurs is forgetting to check the date expired vouchers. If a customer tries to use a voucher that has passed its validity date, the voucher will automatically not be able to be used. To avoid this, always include expiration date information on vouchers and remind customers to use them immediately.

3. Non-compliance with Terms and Conditions

Digital vouchers usually have terms and conditions that must be met, such as a minimum purchase or are only valid for certain products. Many customers do not read these terms and conditions carefully, so they try to use vouchers for products that are not included in them promo. As a business owner, make sure you explain the terms and conditions clearly so customers understand when vouchers can be used.

4. Use of Double Vouchers

Another mistake that often makes digital vouchers invalid is double use of vouchers. Some vouchers can only be used once by each customer. If the customer tries to enter the code voucher the same item more than once, the system will reject it. Therefore, it is important to set restrictions on the use of vouchers and inform customers about these rules.

5. Voucher Does Not Match Payment Method

There are vouchers that are only valid for the method payment certain, for example only for payments with certain credit cards or digital wallets. If the customer chooses an inappropriate payment method, the voucher will not be valid. Make sure you include information about the applicable payment method in your voucher terms and conditions.

6. System Setting Error

Errors in system settings can be the main cause of digital vouchers not working. This can happen when there is disturbance technical issues or errors in entering voucher information into the system. To avoid this, always test vouchers in your system before rolling it out to the public.

7. Limited Number of Uses

Some vouchers have limits on the number of uses, for example only valid for the first 100 customers. If this limit has been reached, the voucher can automatically no longer be used. Make sure you provide clear information to customers regarding limitations This is to avoid disappointment.

Digital vouchers can be a powerful weapon to increase sales and customer loyalty, but you need to pay attention to the small details so that the vouchers work well. Start by making sure voucher code written correctly, checking the expiration date, and ensuring the system settings are appropriate, everything must be paid careful attention to.

So you don't have to worry about this problem, Thrive is here to help you! Thrive offers easy and reliable digital voucher management solutions via Kotakado VEffective Digital Oucher for your various business needs. With KotakKado, you can provide a more enjoyable shopping experience to customers, while increasing the effectiveness of your business promotions.

Contact Thrive now and find the best solution to increase your sales and customer loyalty!