27 Oct 2025, 05:00

Client Testimonial: Saved 40% Time with ERP & CRM Integration

For many fast-growing companies, the biggest challenge is often not just increasing sales, but also managing internal processes to maintain efficiency. This was the case for PT Aruna Digital, a distribution company that struggled to coordinate customer data and sales reports. Previously, their team had to switch between multiple systems to track transactions, manage inventory, and review sales performance. However, after integrating their on-premises ERP and CRM systems, they managed to cut administrative time by up to 40 percent. This success is a clear demonstration of how the right technology solutions can make a big difference, and many businesses are starting to look for them. Software Recommendations to get similar results.

Before using the integrated system, the Aruna Digital team frequently faced data duplication and costly input errors. Sales reports were often delayed, and the customer service team had to work extra hard to track transaction histories. After implementing the ERP and CRM integration, all data is now automatically synchronized. Ordering, shipping, and customer follow-up processes can be accessed from a single, unified dashboard. Efficiency has increased, and communication between divisions has become smoother. From this experience, the company's management concluded that selecting the right system is a strategic investment, especially when obtained from a trusted source. Software Recommendations trusted.

ERP and CRM integration also helps companies understand customer behavior more deeply. Every interaction is recorded and analyzed in real time, enabling teams to offer more personalized and relevant solutions. Furthermore, automated payment reminders, inventory management, and sales performance analysis allow operational teams to focus on business development strategies, rather than just administrative tasks. These advantages are what make this solution increasingly popular among mid-sized companies looking to grow quickly while remaining efficient, especially after they've tried... Software Recommendations that suits their needs.

From a managerial perspective, this integrated system also provides greater visibility into business performance. Financial reports and customer data are now instantly available, helping leaders make decisions based on accurate information. This not only accelerates the decision-making process but also fosters a data-driven work culture throughout the organization. Many executives acknowledge that the success of business digitization depends heavily on the right technology support, which is typically achieved through Software Recommendations from experienced solution providers.

Today, PT Aruna Digital is a successful example of effective digital transformation. They demonstrate that ERP and CRM integration isn't just about technology, but about efficiency, collaboration, and sustainable growth. Time previously spent on manual work is now used for innovation and improving customer service. This success can inspire other businesses looking to optimize their operations. Contact Thrive for Software Recommendations and a free consultation now. With a team of experienced experts and a deep understanding of local business needs, Thrive is ready to help you choose the best ERP and CRM solutions to achieve maximum efficiency and sustainable growth.

 


 

Get Free Consultation

Discuss your IT requirements with our customer support at
+62 822 9998 8870