Atera | Help desk | Professional | per technicial | billed annually

Atera is a comprehensive, AI-powered IT management platform designed for Managed Service Providers (MSPs) and IT departments. It provides a range of tools for remote monitoring, patch management, ticketing, and network discovery. With its all-in-one solution, Atera streamlines workflows and simplifies device management, helping IT professionals efficiently manage and support multiple devices and networks. Atera’s integration of Action AI helps automate tasks, including ticket responses and issue resolutions, making the platform more efficient for IT teams.

The platform is designed to improve efficiency at scale, with tools that enable remote access, ticket management, and seamless collaboration. It also includes advanced patch management for devices across multiple operating systems like Windows, Mac, and Linux, ensuring that vulnerabilities are patched automatically. Atera’s intuitive dashboard is customizable, allowing users to manage everything in one place. Whether for small teams or large enterprises, Atera is scalable and designed for businesses of all sizes.

Atera’s core features include AI-powered automation with Action AI, which can assist technicians in real-time. The platform provides remote monitoring and management (RMM) capabilities, network security scans, and real-time alerts, ensuring that IT teams stay proactive and can resolve issues quickly. The integrated ticketing system allows technicians to manage requests efficiently, improving response times and enhancing user satisfaction. Atera also ensures data privacy and security with compliance to standards such as GDPR and ISO certifications.

For teams looking for a cost-effective, scalable solution, Atera's flexible pricing model (per technician) ensures that businesses only pay for what they need. Whether managing a handful of devices or thousands, Atera can grow with your business while keeping operations streamlined and secure.