GoTo Resolve | Help desk | Remoe Access | per month | billed annually

GoTo Resolve is an all-in-one IT management platform designed to simplify and optimize IT support operations. It combines remote monitoring and management (RMM), remote access, ticketing, and automation to provide a comprehensive solution for IT teams. This unified platform enables users to proactively monitor devices, quickly respond to issues, and automate routine tasks, allowing for improved efficiency and time savings. GoTo Resolve offers seamless integration with other tools, making it adaptable for businesses of all sizes.

The platform also features AI-enhanced capabilities that help identify and address potential device issues before they escalate, reducing downtime and improving system reliability. Through customizable workflows and no-code automation, IT teams can streamline processes and focus on more critical tasks, reducing manual intervention and enhancing service delivery. Furthermore, its background access feature allows IT professionals to troubleshoot problems without interrupting the end user's work.

GoTo Resolve’s remote access and support functions ensure that IT teams can connect to and manage devices from anywhere, providing quick resolutions to support tickets. It also includes an intuitive dashboard and flexible monitoring policies, which help teams stay on top of performance metrics and proactively manage device health. Whether handling routine updates or critical system issues, GoTo Resolve provides the tools necessary for effective IT management.

This platform is also scalable, with solutions tailored to meet the needs of both small teams and large enterprises. Its security features, including Zero Trust Security and end-to-end encryption, ensure that all data and remote sessions are fully protected. With 24/7 customer support and a user-friendly interface, GoTo Resolve helps IT professionals maintain control over their infrastructure while improving service delivery.