Opsgenie by Atlassian is a powerful incident response platform that helps teams effectively manage and respond to critical alerts. Designed for organizations that need reliable and efficient incident management, Opsgenie ensures that the right people are notified at the right time, minimizing downtime and enhancing service reliability.
With Opsgenie, teams can centralize alerts from multiple monitoring tools, prioritize issues, and automate workflows to streamline incident response. Its intelligent notification system ensures that alerts are delivered through the right channels—email, SMS, phone calls, or mobile apps—based on team schedules and on-call rotations. This enables fast and efficient resolution of incidents.
Opsgenie integrates seamlessly with over 200 popular tools, including monitoring, collaboration, and ITSM platforms. Whether your team uses Jira Software, Slack, Datadog, or PagerDuty, Opsgenie works to centralize and simplify your operations. Customizable incident escalation policies ensure no critical alert is missed, while post-incident analytics and reporting help identify areas for improvement.
The platform also supports advanced features like automated incident creation, service mapping, and dependency tracking, enabling organizations to gain full control over their incident management processes. Opsgenie empowers teams to maintain high availability and reliability for their customers, even in the most demanding environments.
Product Overview
Incident response platform for managing critical alerts efficiently.
Centralizes alerts from multiple monitoring tools.
Intelligent notification system for fast incident resolution.
Integrates with over 200 tools, including Jira Software and Slack.
Customizable escalation policies to avoid missed alerts.
Post-incident analytics for continuous improvement.
Key Features
Centralized Alert Management: Consolidate alerts from all monitoring tools in one place.
Intelligent Notifications: Notify the right people at the right time through preferred channels.
Custom Escalation Policies: Ensure no critical alerts go unnoticed.
Seamless Integrations: Connect with over 200 tools, including ITSM and collaboration platforms.
Post-Incident Analytics: Analyze incident trends to improve response processes.
Automated Workflows: Automate incident response for faster resolution.
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