Quidget | Starter | automate customer support

Rp 259.135

Quidget is an innovative AI chatbot builder designed to transform customer support by automating up to 80% of Tier-1 inquiries. By leveraging your existing data and knowledge base, Quidget delivers instant, accurate responses to common customer questions, allowing your support team to focus on more complex issues. This efficiency not only enhances customer satisfaction but also streamlines operational workflows.

One of Quidget's standout features is its no-code setup, enabling businesses to deploy the AI assistant on their websites within minutes without requiring technical expertise. The platform supports over 80 languages, ensuring effective communication with a global audience and providing accurate, localized responses. This adaptability makes Quidget an ideal solution for businesses aiming to expand their reach and cater to diverse customer bases.

Customization is at the core of Quidget's design, allowing businesses to tailor the chat interface to align with their brand's style and personality. Integration capabilities with platforms like Shopify, WordPress, and WhatsApp further enhance its versatility, making it a seamless addition to existing systems. Advanced analytics provide insights into chatbot performance and customer interactions, enabling continuous improvement and refinement of support strategies.

By automating routine inquiries, Quidget not only reduces operational costs but also significantly improves response times, leading to higher customer satisfaction. Its ability to handle a substantial portion of support queries ensures that human agents can dedicate their time to addressing more nuanced and complex customer needs. This strategic allocation of resources positions Quidget as a valuable asset for businesses seeking to enhance their customer support experience through intelligent automation. 

Product Overview
AI-powered chatbot platform for automated customer communication
Self-learning capabilities for continuous improvement
AI-driven product advisor for personalized recommendations
Live chat integration for seamless human support
Comprehensive analytics and performance tracking
Customizable to align with company branding
Robust security features, including role management and two-factor authentication

Key Features
AI Chatbot: Provides 24/7 automated customer service, learning from each interaction to handle complex inquiries. 
Product Advisor: Assists customers in finding the right products through AI-based recommendations, enabling direct purchases within the chat. 
Live Chat: Allows seamless transition to human support for complex or emotional issues, ensuring comprehensive customer service. 
Analytics: Offers detailed insights into chatbot performance, customer satisfaction, and interaction trends to refine communication strategies. 
Customization: Enables tailoring of the chatbot's tone, language, and style to match the company's brand identity. 
Security: Incorporates role management and two-factor authentication to protect sensitive data and ensure compliance. 
Integration: Seamlessly integrates with existing systems and platforms, enhancing operational workflows. 

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